Welcome to 30 Kingsway Surgery
Our Surgery doors are open between the hours of 8.00am-6.30pm Monday to Friday. We offer both telephone & face to face appointments based on patients choice. Please note if you choose a face to face appointment and fail to attend at the appointment time given, you will not be seen.
We are not open any English designated Bank holidays. During closure periods or weekends and/or Bank holidays. Should you require any general medical assistance during our closed period, please ring 111 for medical assistance. For any accidents please go to your nearest A&E dept. or for Minor injuries to your nearest walk in centre which for South Sefton is:
Litherland Town Hall Health Centre
Hatton Hill Road
Sefton
L21 9JN
For anyone experiencing chest pains, please ring 999 or go to your nearest A&E dept. as soon as possible.
Please Note: We have now added a telephone queuing system, our phones are manned every working day by 3 care co-ordinators Monday to Friday 8.00 am – 6.30 pm, if you get the engaged signal this means all our lines are busy, so please hang up and try later.
If you do not require an appointment with a GP/ANP on the day you ring, please telephone after midday for tests, results or prescriptions.
Like all sectors of the health service, we are currently experiencing exceptional levels of demand, and some patients cannot always get appointments as quickly as they might like. In the last six months the practice has dealt with over 32,500 telephone calls, which is only one element of the day-to-day work. Our staff are working under enormous pressure to do their jobs as best as they can with the resources available.
We have patients demanding appointments with a certain doctor, which they say they are registered with and believe they have rights to see that GP only, this is not correct they have a right to ask for a certain GP, but if that doctor is fully booked then it is expected they should accept an alternative GP if offered.
We are experiencing a lot of patients who are abusing our staff and some GP’s and believe that it is acceptable to be aggressive or verbally abusive towards our staff, this is unacceptable, we operate our service under the N.H.S. Zero Tolerance scheme and this means we are prepared to remove patients and may ask them to seek there medical care from another source. Therefore please be kind when dealing with personnel at the surgery, treat our staff with the same respect they
We encourage all our patients to travel to us through walking, cycling or public transport and remind those that do have a car to park courtesy for our neighbours.
Please be aware we do not open Saturdays or Sundays or any English Bank Holidays. Thank You
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The surgery website is a most effective way of giving our patients access to help and the latest information 24 hours a day, seven days a week. It contains complete information about all the services we offer. It also details how the practice is organised and introduces our doctors, other medical and administrative staff and describes their various responsibilities.
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CLICK ABOVE LOGOS AND LINKS BELOW FOR MORE INFORMATION
Why do you have to wait for your covid vaccination (leaflet)
Overview of the UK covid-19 vaccination program
COVID-19 vaccination first phase priority groups
Priority groups for coronavirus vaccination
What to expect after your vaccination
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We are accepting new patients & out of area patients (subject to approval)
Please click the link below for more information:
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South Sefton GP Extra Service
South Sefton Primary Healthcare is providing routine general practice appointments for any person registered with a GP practice in South Sefton.
The service operates between the hours of 5.00p.m and 8.00 p.m. Monday to Friday, and 10.00 to 1.00 p.m. on Saturday and Sunday.
The service is provided at Litherland Town Hall, Hatton Hill Road, Litherland, L21 9JN
Please ring the Practice if you require an appointment with a GP, Advanced Nurse Practitioner or Practice Nurse between these times.
Please note that this is not an urgent care service or drop-in-centre.
All appointments must be pre-booked through your own GP Practice.
For more information click the link below:
